All-Channel Commerce Solutions
RedPrairie has acquired Escalate Retail.
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Demand has evolved – Keep the pace
Stores, kiosks, call centers, phones, TV, video games, social networks – They’re all places where shoppers buy in the new retail environment. They want to shop how they want, when they want. And they want what they want immediately. Satisfying each demand is a challenge in and of itself, never mind all at the same time.
But with All-Channel Commerce solutions from RedPrairie, we can help you command the supply chain from any customer touchpoint, fulfill orders faster than ever, and provide a consistent brand experience across every channel. We support the most complex retail environment, from stores to social media, in concert with the rest of our solution suite, so you can give your customers exactly what they want, at any time, day or night.
Commerce Suite
Retail today is nothing like it used to be. The store has become just one of many channels and options available to customers. As a result, in-store traffic is down as more and more consumers use the store simply as a place to "touch and feel" product or simply to pick it up after they buy it online.
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Clienteling
Increasing store traffic, providing exceptional in-store customer experience and building brand loyalty are essential goals for retailers today. These goals directly affect key retailer metrics such as Recency, Frequency Monetary Value (RFM), Average Order Size, Customer Lifetime Value, Same Store Sales, etc. Though, these can also be very illusive and challenging goals for retailers today.
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Direct Commerce
n today's hyper-competitive, all-channel retail environment, the most successful direct marketing brands are reinventing the shopping experience they offer consumers. By providing greater product selection, more compelling offers and superior customer satisfaction through every device and touchpoint, these companies are winning the battle for differentiation, revenue, and loyalty.
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