August 27, 2010
RedPrairie's comprehensive Workforce Management solution helps DSC improve labor utilization by over 20%
Competition is extremely high in the third party logistics (3PL) industry. Price and customer service are often the key factors in securing and maintaining business relationships, but DSC also wanted to provide greater value to its customers by acting as a strategic partner, as well as a tactical one, by providing knowledge-based services that would take each client where they normally couldn't go on their own. With about 2,000 employees, DSC saw in their labor force an opportunity to improve in both of these areas.
RedPrairie provided a comprehensive Workforce Management solution consisting of engineered best practices and standards, change management consulting, and advanced labor management software for real-time performance monitoring and reporting.
Read more about DSC Logistics (PDF, 311KB)
“Atlanta was one of our best sites before we implemented Workforce Management, yet we were able to achieve as much as 20 percent improvement in our labor utilization.” Janice Miller, VP, Human Resources, DSC Logistics
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