RedPrairie Industry Report

October 1, 2010

Enterprise Workforce Management for Retailers

Enhanced Customer and Operational Productivity

Aberdeen surveyed 100 retailers between May and July 2010 to better understand how these organizations are increasing labor management effectiveness enterprise-wide. Our results indicate that, based on a desire to enhance the customer shopping experience, nearly two-thirds of Best-in Class retailers (64%) are targeting increased workforce management coordination at the headquarters level (compared to just 19% for Industry Average and 16% for Laggard organizations). This report examines the connection between an effective and competitive shopping experience and a singular, consistent enterprise labor management strategy.

Download Enterprise Workforce Management for Retailers

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