RedPrairie Industry Report
November 21, 2008
Gartner 2008 MarketScope for Retail Time and Labor Applications
RedPrairie receives 'strong positive'
The retail time and labor management software application market continues to mature. This is good news for retailers, because a large percentage we have spoken with are still doing timekeeping and staff scheduling manually. Gartner believes that this reflects the current state of many large retailers, bringing to the forefront the continued opportunity for improving efficiency and effectiveness in stores for retailers.
Since our last evaluation, several vendors have improved their functionality and are expected to add integrated task management to their solution footprint during 2009. As a result, we have raised the bar on expectations of vendor product/service capabilities in this analysis.
For this analysis, we evaluated 12 vendors that have developed next-generation, Web-based industry offerings that could deliver integrated time and attendance (T&A) and/or scheduling and/or task management capabilities to fulfill the requirements of large retailers. In addition, Gartner interviewed 35 retailers that had recently completed deployments of a particular vendor's application to automate — and in many cases transform — the effectiveness of their store-level workforce. We also spoke with five retailers that had made a recent selection decision. Overall, most (64%) selected their vendor partners on their ability to deliver an integrated T&A and scheduling application as part of an integrated suite.
Read more about Gartner 2008 MarketScope for Retail Time and Labor Applications.
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