News Articles

April 7, 2009

Filling the Black Holes in Your Supply Chain

Filling the Black Holes in Your Supply Chain
By Robert J. Bowman
Global Logistics & Supply Chain Strategies, April 7, 2009

The economy continues its tailspin, and retailers across the board are feeling the fallout. For The Finish Line, a big challenge that has emerged is how to schedule optimal store-level labor in the wake of erratic and declining customer traffic. An outdated labor scheduling solution made it even harder for the Indianapolis-based athletic footwear and apparel retailer to plan for the surges in customer traffic.

The Finish Line has eased that problem by transitioning to a centralized workforce management system integrated with time and attendance and payroll systems. With the implementation of the new system, the chain has completed the final stage of a five-year IT overhaul. Also, it is now primed to create labor schedules that coincide with consumer demand, meet budget rules and comply with state labor and minimum wage requirements.   Read more

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