News Articles

October 1, 2008

Sticky Strategies for Retention

Retailers take different approaches to keeping associates in the fold

Sticky Strategies for Retention
By Susan Reda, Executive Editor
STORES, October 1, 2008

Recruiting employees to work in retail stores is the easy part; it’s convincing them to stay that can be grueling.

Turnover in the retail industry is notoriously high. For myriad reasons — everything from long hours and tedious tasks to the chance to earn a dime more per hour at the shop across the mall — retail employees suffer from a collective case of retention deficit disorder. Statistics reported earlier this year by the National Retail Federation estimate industry turnover at 58 percent for full-time associates and 114 percent for part-time employees...

In this report, STORES looks at the approaches three retail companies have taken to keep employee turnover low.

Company: DUANE READE
Headquarters: New York City
Employees: 5000
Retention Strategy: Synchronize Scheduling   Read more

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