RedPrairie Webcast
April 28, 2010
Maximize Return on Store Labor Investment
RSR shows how to put the focus on people
There are many ways to maximize return on your labor investment in all areas of your stores, from clerks to stockers to cashiers. In Part Two of our series, discover what can be done to make sure your people are as productive as possible, no matter what their job or role may be that day.
Duration: 1 hour
“People drive revenue. Retail is fundamentally a relationship business, and Winners understand the relationship between getting the right people for the right job and customer satisfaction, which in turn drives revenue.” Brian Kilcourse, RSR Managing Partner
In Part Two of our series you will gain greater insight into:
- Meeting customer demand more effectively
- Turning corporate strategy into action
- Increasing customer experience levels
- Enhancing employee productivity
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Download Report: Enterprise Workforce Management: Redefining the Boundaries of Customer-Centric Retailing
Industry experts leading this session include:
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Brian Kilcourse
Managing Partner - RSR Research LLC One of the top retail CIO's in the United States during his ten-year tenure at a leading West Coast retailer, Kilcourse was named one of the Premier 100 IT Leaders by Computerworld magazine and by Information Week as leader of the #1 retail IT shop in 2001.
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Noel Goggin
VP Retail Strategy & Marketing - RedPrairieNoel works closely with internal teams and other industry experts to both develop and execute the vision of RedPrairie Retail solutions. He also plays a key role in identifying new global growth opportunities and has been published in multiple software and industry publications. Through his experience in product development, consulting, and product management, Noel serves as one of the lead executives within RedPrairie.
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Other Webcasts in this Series
Part 3 - Thursday, May 20, 2010 - 1:00 pm Eastern Time
Retail Workforce Management
Part 4 - Wednesday, June 9, 2010 – 1:00 pm Eastern Time
The Mobile Workforce
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