In general, you can visit RedPrairie.com or its affiliates' web sites (the "web site") on the World Wide Web without telling us who you are or providing us with any information. However, we collect the domain names (not the e-mail addresses) of all visitors to our web site to measure the number of visits, pages visited, average time spent on the web site, and the like. We use this information to continually improve the convenience and functionality of our web site.
We may also conduct online surveys to better understand the needs and profiles of our visitors. When we conduct such a survey, we will try to let you know how we will use the information at the time we collect the information.
Throughout the web site, several forms are offered that enable you to contact RedPrairie to receive further information about RedPrairie's products and services. RedPrairie collects the personal data submitted by you on these contact forms in order to contact you and/or send the information you requested. By entering this contact information, you agree that RedPrairie may use this information to send you information regarding its products and services and other promotional material. In case you no longer wish to receive such mailings, please send a letter to RedPrairie Corporation, 20700 Swenson Drive, Waukesha, WI 53186, USA, or write an email to Ryan.Powers@RedPrairie.com.
In case you checked the appropriate box indicating so, you also agree to receive by email information regarding RedPrairie's products and services and other promotional material. If you no longer wish to receive this information by email, please send an email to Ryan.Powers@RedPrairie.com.
Any personal data that you enter on the web site is kept confidential and is not shared with anyone outside of the RedPrairie family of companies. This family of companies includes RedPrairie Corporation and other RedPrairie subsidiaries located in the United States, the European Union, Australia, India and China.
RedPrairie's Customer Service provides customers with access to RedPrairie's call tracking system. In order to use the Customer Service, you must complete the online subscription form. During subscription, you are required to give your contact information (such as your name, company, telephone number and e-mail address). This information enables us to process and fulfil your subscription online.
Although no data transmission over the internet can be guaranteed to be 100% secure, we will do our best to ensure the security of any client account information on our system and/or personal information you send to us via electronic mail through our web site. As a result, while we strive to protect all client account and personal information, RedPrairie and its affiliates cannot ensure or warrant the security of any such information you transmit to us, and you do so at your own risk.
Our web site uses a technology called "cookies" which may be used to provide you with tailored information. A cookie is an element of data that a web site can send to your web browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on the web site that prompt you to log-in or that are customizable require you to accept cookies. These cookies: (i) let us know who you are; and (ii) are necessary to access client account information (stored on our computers) enabling us to deliver personalized services. You may set your browser to notify you when you receive a cookie; however, please note that by not accepting cookies from the web site you will limit the functionality we can provide when you visit our web site.
Detailed information regarding how this web site collects cookies is set forth below in Exhibit A..
Links to Other Sites
Our web site may include links to the sites of our business partners, vendors and advertisers. RedPrairie is not responsible for the content or the privacy practices employed by such third parties.
Our web site also enables you to send an email to a third party containing a hyperlink or one of the site's web pages. By using this feature, you explicitly agree to have obtained this third party's permission to send such email. Furthermore, you agree to indemnify RedPrairie for all costs incurred due to any claim from such third party with respect to this feature.
RedPrairie does not knowingly solicit information from children, and we do not knowingly market our products or services to children.
Your California Privacy Rights
Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to Ryan.Powers@RedPrairie.com and please include the phrase "California Privacy Request" in the subject line, and provide us with your name, address and email address. We will respond to you within thirty days of receiving such a request.
Exhibit A - Cookies Used on RedPrairie's Web Site
RedPrairie uses the below-referenced third party tools to collect cookies on our web site. Below is an explanation of such cookies and how they are collected.
• Google Analytics
GOOGLE ANALYTICS COOKIES
The following lists the types of information that is obtained via RedPrairie's Google Analytics cookies and used in Analytics reports.
Setting the Scope of RedPrairie's Site Content
Because any cookie read/write access is restricted by a combination of the cookie name and its domain, default visitor tracking via Google Analytics is confined to the domain of the page on which the tracking code is installed. For the most common scenario where the tracking code is installed on a single domain (and no other sub-domains), the generic setup is correct. In other situations, where RedPrairie wishes to track content across domains or sub-domains, or restrict tracking to a smaller section of a single domain, RedPrairie uses additional methods in the ga.js tracking code to define content scope. See Domains & Directories in the Collection API document for details.
Determining Visitor Session
The Google Analytics tracking for ga.js uses two cookies to establish a session. If either of these two cookies are absent, further activity by the user initiates the start of a new session. See the Session article for a detailed definition and a list of scenarios that end a session. This description is specific to the ga.js tracking code for web pages.
Identifying Unique Visitors
Each unique browser that visits a page on RedPrairie's site is provided with a unique ID via the __utma cookie. In this way, subsequent visits to RedPrairie's web site via the same browser are recorded as belonging to the same (unique) visitor. Thus, if a person interacted with RedPrairie's web site using both Firefox and Internet Explorer, the Analytics reports would track this activity under two unique visitors. Similarly if the same browser were used by two different visitors, but with a separate computer account for each, the activity would be recorded under two unique visitor IDs. On the other hand, if the browser happens to be used by two different people sharing the same computer account, one unique visitor ID is recorded, even though two unique individuals accessed the site.
Tracking Traffic Sources & Navigation
When visitors reach RedPrairie's site via a search engine result, a direct link, or an ad that links to RedPrairie's page, Google Analytics stores the type of referral information in a cookie. The parameters in the cookie value string are parsed and sent in the GIF Request (in the utmcc variable). The expiration date for the cookie is set as 6 months into the future. This cookie gets updated with each subsequent page view to RedPrairie's site; thus it is used to determine visitor navigation within RedPrairie's site.
What about Cookies?
Cookies are alphanumeric identifiers that RedPrairie transfers to a user's computer's hard drive through the user's web browser to enable RedPrairie's systems to recognize the user's browser and tell RedPrairie how and when pages on RedPrairie's site are visited and by how many people. Marketo employs cookies in order for its server to recognize a return visitor as a unique user and passes this information on to RedPrairie. The cookies placed by the RedPrairie server are readable only by RedPrairie, and cookies cannot access, read or modify any other data on a computer.
Last Updated May 21, 2012
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