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	Blockbuster: Solving forecasting and scheduling challenges through Workforce Management
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	Hy-Vee Leading grocery chain improves labor efficiency and scheduling challenges through Workforce Management solution.


	Workforce Management RedPrairie pioneered the web-based Workforce Management solutions market for Retail and Hospitality.
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	Enterprise Workforce Management RedPrairie provides workforce scheduling, performance and compliance issues across retail, distribution and manufacturing operations

Store Operations

Workforce Management - Retail

Right People… Right Place… Right Time

Your employees are the face and heart of your business. You trust everything to their diligence. And with RedPrairie Workforce Management solutions, you enable them to accomplish more.

Employees represent the largest non-merchandise expense within your entire store operations, yet few companies have advanced and comprehensive technology in place to maximize the contribution employees make to both top line revenue growth and bottom line profitability. Industry leaders are deploying web-based workforce management solutions to ensure the right employees with the right skills are scheduled at the right times to meet customer service needs, increase conversion and comply with corporate mandated pricing, promotions, display and other tasks. These industry leaders consistently out-perform their competition with faster growth rates, greater customer satisfaction and higher profitability.

RedPrairie’s Retail Workforce Management solution provides the tools necessary to create competitive advantage by better leveraging retail store workforces’ contribution to revenue growth, cost reduction and improved service. Specific functionality includes:

Forecasting
Optimizing the labor forecast at the site level is a critical requirement for any retail, hospitality and food service organization in order to achieve the overall effective labor management they desire. RedPrairie’s advanced forecasting engine combines statistical algorithms, optimization techniques and proprietary algorithms to select forecasting models and estimate model parameters.

Planning & Scheduling
RedPrairie Scheduling combines the labor requirements forecast with employee factors such as skill level, availability, preferences, and labor laws to create an optimal schedule. Because the schedule is tightly integrated with the forecasting application and human resources data, it ensures employees are in place to meet customer demands.

Time & Attendance
RedPrairie’s Time and Attendance solution gives you the tools necessary to accurately capture front line employee time data, automate mundane processes and integrate seamlessly with payroll, resulting in reduced administration time and increased workforce productivity… immediately.

Incentive Calculation & Payment
Incentive Calculation & Payment accurately tracks all incentive eligible work, calculate the proper incentive amounts based on company, union and legislative rules, and pass the gross pay amount directly to your payroll system. The result can be productivity gains of 5-15 percent over and above the gains normally achieved with labor management systems alone.

Performance Management
RedPrairie Performance Management is an advanced web-based analytic solution that leverages the wealth of existing information from your point of sale and labor data and applies it to Key Performance Indicators and definable thresholds. Built on RedPrairie’s Analytic Foundation, Performance Management provides a customizable, industry leading solution that transforms raw, disparate data into useful Scorecarding and Analytics. The result is a true end-to-end industry solution that provides any size retail organization keen insight into their labor, sales & profitability, market basket, inventory, and loss prevention data/trends that can help you achieve a unique competitive advantage.

Learning Management
It takes more than employees covering the workload to realize workforce management success. Your staff must be qualified to perform each task as efficiently and effectively as possible. Preparing employees for new technology, products, operational processes or responsibilities requires an effective training program that encompasses the right learning approach and deployment model. RedPrairie Learning Management and eCourses serve as a critical component of a retail operator’s overall training program, streamlining the learning process for a distributed workforce.

Our idea is simple:

We interactively combine the schedule, time clock, task list, online courseware, and performance metrics in a single, role-specific, touch screen user interface. Instantly, employees understand expectations, opportunities and performance, helping motivate them to contribute at a higher level than ever before.

Three generations of workforce management ingenuity combine to deliver best-of-breed capabilities that currently calculate pay and/or schedules for over one million Retail employees per week.This comprehensive solution is breaking new ground for ease of use, and optimizes labor to create a critical competitive advantage.

Superior business forecasting, integrated task management and algorithmic solving of the work schedule leads to more accurate schedules which, in turn, give field managers advanced flexibility to further maximize the budget and improve the workflow.

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